Negotiation training

The course is aimed at developing analytical and communication skills that are necessary for successful business negotiations.


ByKaneshwaran Govindasamy, Director of Business Development @ Kris Multi-Media Technologies
BusinessCareer Development

The negotiation is described as a complex three-stage process which consists of preparation, negotiating, and post-negotiation implementation and evaluation. The course combines both theoretical knowledge of leading negotiation scholars and practical experience through learning by doing.

Course Overview

weekend

Enrolment opens soon!

2 days,12 hours

PJ Trade Center, Ispace

intermediate

Register Interest

see full course

Why you should take this course

In this negotiation training we will cover subject like understanding the interests, priorities, and goals of all parties, maximizing opportunity through pre-negotiation preparation and knowing how personal biases and cultural differences impact negotiations, dealing with irrational people and challenging relationships, improving communication by listening and asking questions, making offers at the right time and in the right way, transforming competition into cooperation—and opponents into partners, managing teams of negotiators more effectively and recognizing when to walk away from the table. You will gain insight into the habits of deal-makers as you build your own skills. Through a series of group exercises, you will learn how to execute proven tactics, refine your personal negotiating style, and improve your ability to bargain successfully and ethically in any situation. Along the way, you will gain new appreciation for how negotiating skills can help you overcome a wide range of challenges—at work and beyond. After this course you will be able to creates win-win situations. Contrary to what some believe, negotiation skills are not about beating the opposition out of the other party. In fact, the best negotiators are ones who are able to create win-win situations, in which everyone walks out thinking that the deal is a good one. While the ability to aggressively get what one wants might seem like a victory in the moment, the reality is that the lack of goodwill generated by this can cause problems down the road. Good negotiating can improve your bottom line. Ultimately, the goal of a negotiation is to get the best deal possible for you and your organization. In doing so, you are by definition improving your bottom line. For example, if you are able to reduce your overhead by 10% due to an effective negotiation, that money goes straight to your profit margin. This course also ensures that you can walk into a negotiation confidently. Confidence is an important part of any negotiation. Walking into an important negotiation with the fundamental knowledge that you know what you are doing means you can focus on the deal itself instead of worrying about whether you are being out maneuvered by the other party. In addition, the ability to confidently make a presentation, as well as provide offers or counteroffers, has been proven to result in better deals. And one of the most important things is that if you are good in negotiation, you get respect. Respect is an essential part of business. It is important that your employees respect you if you want to get the most productivity out of them, and it is just as important that vendors, clients, and anyone else you may be negotiating with respect you as well. The impression you leave after a negotiation can have a lasting impression, which can impact everything from future negotiations to your reputation in your industry.

Why you should learn negotiation from Kaneshwaran Govindasamy

Kaneshwaran Govindasamy

Kaneshwaran Govindasamy

Director of Business Development @ Kris Multi-Media Technologies

Contrary to what some believe, negotiation skills are not about beating the opposition out of the other party. In fact, the best negotiators are ones who are able to create win-win situations, in which everyone walks out thinking that the deal is a good one.

What you will learn

What is negotiation?

Negotiation is a problem-solving process in which two or more people voluntarily discuss their differences and attempt to reach a joint decision on their common concerns. It is one of the most common approaches used to make decisions and manage disputes.

Why you should negotiate

In the second module you will learn why negotiation is so important and in which situations you can use it it. You will practice with how to use negotiation techniques to reach an agreement, to beat opposition, to compromise, to settle argument and to make a point. You will understand how you can get ahead of others from the start by mastering this skill.

Sales negotiation

One of the most famous forms of negotiation is sales negotiation. You will learn what sales negotiation is, how you successfully negotiate a deal with a customer and how you should negotiate with clients and suppliers. Learn how to increase your sales, and get the most value out of deal!

The five steps to the negotiation process

Negotiation is practice over and over again. To make sure you leave this course with solid guidelines, we will provide you with five steps to the negotiation process. You will discover preparation, planning, definition of ground rules, clarification and justification, bargaining and problem solving and closure and implementation.

Communication skills

In the last module of this course there will be a lot of role-play. You will practice verbal and non-verbal communication skills that are essential to negotiation. We will discuss the importance of listening and how good listening works for you in a negotiation.

Who is this course for?

Managers Entrepreneurs Fresh graduates
Managers Entrepreneurs Fresh graduates

This course adds the most value for managers that want to be able to negotiate better business deals or managers in sales that want to improve their results. Negotiation training is also very valuable for entrepreneurs, learn how to sell your idea and convince investors or future employees to join you. Fresh graduates can use negotiation skills to be more confident during a job interview.

All the instructors are very helpful and eager to share their knowledge. I learned directly how to apply new knowledge, boosted my network by working on case studies with other attendees and got amazing career guidance by UBARU after the course. Every course feels like it is made for me.

- Ruvina Danaraj - Branding and Partnerships at SOCAR Malaysia.

A day in an UBARU Course

9.00 AM

Class

Learn the key skills and methods through theory lecture, Q&A and activities. You will enjoy a formidable presentation based on the instructors industry expertise. To ensure every chapter is relevant to you, interaction plays a big part.

12.00 PM

Lunch (optional)

Enjoy a fully provided lunch, review the morning session with your classmates and network with the instructors. We will make sure everything gets prepared for the afternoon session. This is also a good time to get some extra help, where needed.

12.45 PM

Practice

Theory is one part, exercise is what is creating a new skill. Practice your new knowledge with real-life case-studies, examples and exercises. Work together in groups, get extra help from the instructor and learn how to apply your new skills in your area of expertise.

4.00 PM

Network (optional)

Optional network session after the course, talk to your instructor, get to know your classmates and expend your professional network. Enjoy our meet ups, open discussions, and happy hours, in our personal after course sessions.

9.00 AM

Class

Learn the key skills and methods through theory lecture, Q&A and activities. You will enjoy a formidable presentation based on the instructors industry expertise. To ensure every chapter is relevant to you, interaction plays a big part.

12.00 PM

Lunch (optional)

Enjoy a fully provided lunch, review the morning session with your classmates and network with the instructors. We will make sure everything gets prepared for the afternoon session. This is also a good time to get some extra help, where needed.

12.45 PM

Practice

Theory is one part, exercise is what is creating a new skill. Practice your new knowledge with real-life case-studies, examples and exercises. Work together in groups, get extra help from the instructor and learn how to apply your new skills in your area of expertise.

4.00 PM

Network (optional)

Optional network session after the course, talk to your instructor, get to know your classmates and expend your professional network. Enjoy our meet ups, open discussions, and happy hours, in our personal after course sessions.

Every course with UBARU is another great experience. Every time I attend, the instructor gives a unique twist to the whole experience. These instructors are the best in their field, and you can definitely see that during the course. When I attend a course in which I have zero experience, the instructors are patient and there to help.

Overall great experience, good vibe and walked away with some good connections due to the networking sessions. Thanks!

- Khaled Emdad - Performance Marketing Manager at Admiral Digital.

Every course with UBARU is another great experience. Every time I attend, the instructor gives a unique twist to the whole experience. These instructors are the best in their field, and you can definitely see that during the course. When I attend a course in which I have zero experience, the instructors are patient and there to help.

Overall great experience, good vibe and walked away with some good connections due to the networking sessions. Thanks!

- Khaled Emdad - Performance Marketing Manager at Admiral Digital.

Frequently Asked Questions

You have a question? We have an answer!

What is the benefit of classroom learning over online courses?

To ensure you get the most out of the course, all our teaching moments are on location in one of our classrooms. Whether you learn something you have never done before or you are enhancing your current skills with an intermediate or expert course, you will get the most out of it by interacting with your instructor and classmates face to face. Also, we strive to make every course as relevant for each attendee as we can. By learning in a classroom you have the chance to get tips and exercises to apply your new knowledge in your field of expertise. We have classroom locations in TTDI and PJ Trade Center. You will find the location for your course in the course overview at the top of the page.

I cannot attend on this date, can I sign up for the next one?

Yes you can! Your time is precious and we understand that. Luckily all our courses are being given on a regular basis. Drop us a message through the contact section below and we will notify you as soon as the next enrolment dates are known!

How do I secure my spot in a course?

To ensure every student gets full attention, guidance and help where needed, all our courses have a limited amount of open seats. We work according to first come, first serve. Your spot in one of our courses, bootcamps, guest lectures or events, is secured as soon as you payed and received your ticket.

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